Post by Cevii on Apr 19, 2017 7:01:26 GMT
Greetings HeavenFlyffers!
Backpack/Bank Claims Conditions:
Items NOT Restored in the bug:
• Any items that you claim missing in your backpack/bank 1 week after our official announcement about the bug will NOT be restored.
• Penya/VC/RC that you claim missing in your backpack 3 days after our official announcement about the bug will NOT be restored.
• Any Items that we cannot confirm missing in your backpack/bank will NOT be restored.
• Any Items that you didn't declare missing through posting a thread or messaging me in forum/discord will NOT be restored.
Backpack Bug Official Announcement Publish date: 03-06-2017, 19:09 Time
Item Qualities NOT Restored in the bug:
• Any awakenings will NOT be restored.
• Any piercings will NOT be restored.
• Any upgrades will NOT be restored.
Backpack / Bank Compensation Package Conditions:
• Each Compensation Package will be labeled by Level 1, 2 and 3 and will be distributed accordingly.
• Compensation Package will contain 3 days Chameleon Cloak which gives user +50% Drop Rate and other goodies.
• Everyone who experienced the bug will receive Compensation Package a maximum of 1 per player.
• The Package will be sent in your inventory or will be mailed.
• If you did not receive your Compensation Package after April 22,2017 please post your in-game name here.
Compensation Package Level 1
- 10,000x Red Chips
- 100x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 1x Random Goodies
Compensation Package Level 2
- 20,000 Red Chips
- 200x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 2x Random Goodies
Compensation Package Level 3
- 30,000 Red Chips
- 300x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 3x Random Goodies
If you strongly believe you deserve a higher level of Package, do NOT OPEN your package and submit a report here.
Note that the package given to you may NOT cover all the items missing in your backpack/bug.
PLEASE READ THIS BEFORE SENDING ANY OF US A MESSAGE. IF YOU SEE IT ABOVE THAT IT WILL NOT BE RESTORED, IT WILL NOT BE RESTORED. THANK YOU FOR YOUR PATIENCE. THE COMPENSATION WILL BEGIN THIS FRIDAY, 21th EST.
Sincerely,
the HeavenFlyff team.
We, the HeavenFlyff small team have been working very hard to resolve the Backpack/Bank Bug. The bug came from the FlyFF source that we are using. We have been adding a prevention in our system so that this bug will never happen again. It is still under observation but we are positive that this bug will be over very soon.
Backpack/Bank Claims Conditions:
Items NOT Restored in the bug:
• Any items that you claim missing in your backpack/bank 1 week after our official announcement about the bug will NOT be restored.
• Penya/VC/RC that you claim missing in your backpack 3 days after our official announcement about the bug will NOT be restored.
• Any Items that we cannot confirm missing in your backpack/bank will NOT be restored.
• Any Items that you didn't declare missing through posting a thread or messaging me in forum/discord will NOT be restored.
Backpack Bug Official Announcement Publish date: 03-06-2017, 19:09 Time
Item Qualities NOT Restored in the bug:
• Any awakenings will NOT be restored.
• Any piercings will NOT be restored.
• Any upgrades will NOT be restored.
Backpack / Bank Compensation Package Conditions:
• Each Compensation Package will be labeled by Level 1, 2 and 3 and will be distributed accordingly.
• Compensation Package will contain 3 days Chameleon Cloak which gives user +50% Drop Rate and other goodies.
• Everyone who experienced the bug will receive Compensation Package a maximum of 1 per player.
• The Package will be sent in your inventory or will be mailed.
• If you did not receive your Compensation Package after April 22,2017 please post your in-game name here.
Compensation Package Level 1
- 10,000x Red Chips
- 100x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 1x Random Goodies
Compensation Package Level 2
- 20,000 Red Chips
- 200x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 2x Random Goodies
Compensation Package Level 3
- 30,000 Red Chips
- 300x Royal Weapon Box
- 100x Heavenly Box
- 1x Chameleon Cloak
- 3x Random Goodies
If you strongly believe you deserve a higher level of Package, do NOT OPEN your package and submit a report here.
Note that the package given to you may NOT cover all the items missing in your backpack/bug.
PLEASE READ THIS BEFORE SENDING ANY OF US A MESSAGE. IF YOU SEE IT ABOVE THAT IT WILL NOT BE RESTORED, IT WILL NOT BE RESTORED. THANK YOU FOR YOUR PATIENCE. THE COMPENSATION WILL BEGIN THIS FRIDAY, 21th EST.
Sincerely,
the HeavenFlyff team.
